Thursday, September 20, 2012

restaurant week part 1: poseidon

it is san diego restaurant week and i look forward to exploring new restaurants. this is the first one i went to this week. i made a reservation (for 7:30pm) with the open table online reservation system. my best good gal pal from carlsbad drove down and i drove up from mission valley are were on-time. we were informed that it would be a 45 minutes wait, and when i asked about our reservation, she rolled her eyes and said that meant that there were still tables to be seated immediately before us.
question: why take reservations if you aren't going to honor them?
when we are finally seated, we are first taken by the wrong hostess to the wrong table and then returned to the front where we were taken by the correct hostess to the correct table. thank the stars. we have a table.
sdrw menus were full of good choices and a few bottles of wine at great prices. so we ordered a bottle of the rose and we both had the sea bass. she started with the crab cakes and said they were great. i started with the pistachio-crusted brie and it was heavenly. rich, creamy brie covered in pistachios and baked until the brie was warm. it was served with three varieties of crackers, grapes, and a jalapeno jelly. amazing. with the rose, it was a lovely way to start the night and made us forget about the reservation ridiculousness.
then our main course arrived...only they are not what we ordered. mine was not the right fish, with not the right sides and a side of gnocchi, whereas my friends was close but also not right. both were overcooked and dry as jerky. not knowing what we had been served we stopped eating (as my gal pal has severe food allergies). our server came back to ask how our food was and saw that these were not the right plates. before we could even ask what they were, she said they were the table next door's plates and she was sorry and would go get ours. almost immediately, our food came, correct food, perfectly cooked. it looked great. it smelled great. it tasted great! now we got that taken care of...we ate and chatted up the night. we ate and sipped our bottle and ate some more. it was a great meal. when those were cleared, desserts were brought. we both ordered vanilla creme brulee and it was delectable.
all in all, it was "a-ok" (my yelp rating)
the reservation system and your hostesses at the front of the house were a joke. 45 minutes later and attitude to boot is just not acceptable. the food was amazing, but we wouldn't have gotten it if your food runners knew what they were doing. your server was amazing. she apologized for our wait, was attentive, corrected other's mistakes and then apologized for those too. i think there are just too many other places locally as viable options, why would i come back to risk all of this again?
looking forward to the next restaurant on the list tomorrow night...hope it's better

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